If a cabin crew member becomes incapacitated prior to flight, who may replace them?

If a cabin crew member becomes incapacitated prior to flight, who may replace them?

• A. Any qualified supervisor
• B. Any qualified Air Canada Rouge flight attendant
• C. Only the In-Charge
• D. A pilot assigned to the flight

Answer: (B)

The key idea is that replacements for an incapacitated cabin crew member must come from the flight attendants, not from supervisors or pilots. A qualified Air Canada Rouge flight attendant is trained to perform all in-flight cabin duties—safety procedures, door operations, passenger management, and use of emergency equipment—so they are the appropriate person to step in and maintain the required crew qualifications for the flight. Supervisors aren’t trained to fulfill cabin-crew roles, pilots aren’t certified for cabin duties, and the In-Charge is already part of the flight attendant team and isn’t designated as a general replacement for an incapacitated colleague. Therefore, the replacement should be any qualified flight attendant assigned to Air Canada Rouge.

The key idea is that replacements for an incapacitated cabin crew member must come from the flight attendants, not from supervisors or pilots. A qualified Air Canada Rouge flight attendant is trained to perform all in-flight cabin duties—safety procedures, door operations, passenger management, and use of emergency equipment—so they are the appropriate person to step in and maintain the required crew qualifications for the flight. Supervisors aren’t trained to fulfill cabin-crew roles, pilots aren’t certified for cabin duties, and the In-Charge is already part of the flight attendant team and isn’t designated as a general replacement for an incapacitated colleague. Therefore, the replacement should be any qualified flight attendant assigned to Air Canada Rouge.