During Level 3 or 4 security incidents, is face-to-face communication between flight deck crew and cabin crew allowed?

During Level 3 or 4 security incidents, is face-to-face communication between flight deck crew and cabin crew allowed?

• A. Yes, face-to-face communication is always allowed
• B. Only with permission from security
• C. No, it is suspended
• D. Only via intercom

Answer: (C)

In high-level security incidents, clear, controlled communications are essential and direct in-person contact between the flight deck and cabin crew is restricted. The aim is to keep the cockpit and cabin physically separated and to ensure messages are conveyed only through secure, auditable channels. Because of the heightened risk, face-to-face interaction is suspended, and instructions or information are transmitted via interphone or other official communication paths, with access to the cockpit door tightly managed. That’s why the correct stance is that face-to-face communication is not allowed during Level 3 or 4 incidents.

In high-level security incidents, clear, controlled communications are essential and direct in-person contact between the flight deck and cabin crew is restricted. The aim is to keep the cockpit and cabin physically separated and to ensure messages are conveyed only through secure, auditable channels. Because of the heightened risk, face-to-face interaction is suspended, and instructions or information are transmitted via interphone or other official communication paths, with access to the cockpit door tightly managed. That’s why the correct stance is that face-to-face communication is not allowed during Level 3 or 4 incidents.